EUROPEAN JOURNAL OF ACCOUNTING, FINANCE & BUSINESS

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ISSN: 2344 - 102X

ISSN-L: 2344 - 102X



 

Article from Volume 2, Number 2, Year 2014

ROMANIA'S PLACE IN EU REGARDING THE E-INTERACTION BETWEEN FINAL CONSUMERS AND LOCAL PUBLIC ADMINISTRATION
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Author(s): Adela Suzana Artene
DOI: 10.4316/EJAFB.2014.223
Abstract: The development of electronic services is now entering a new phase, which is mainly determined by the upgarde of existing processesof public governance. By its nature, the public sector is ideal to increase efficiency and quality, nationally and internationally, based on information and communication. The dissapointment encountered regarding public administration is mainly due to bureaucracy, informational abuse for own purposes, high cost of transactions and especially due to the lack of responsability for final consumers. This paper intends to establish the relationship between enterprises and local public administration, to determine the main reasons for which e-interaction is limited and to find some solutions to mitigate the existing problems.
Keywords: E-interaction, Local Public Administration, E-government, Online Services
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